Return and Refund Policy

Thank you for shopping with The Macke Corp. We value your satisfaction and stand behind the quality of our products. If you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility

We accept returns on both defective and non-defective items under the following conditions:

  • The product must be in new condition.

  • The return request must be initiated within 14 days of receiving the item.

Exchange Policy

We are happy to offer exchanges for items that are defective or if you received the wrong item. Please contact us within the 14-day return window to arrange your exchange.

Return Method

Returns must be made by mail.
A free return shipping label will be included in your original package.
Please ensure that the item is securely packaged for return.

Restocking Fees

There are no restocking fees for any returns or exchanges.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.
Approved refunds will be processed back to your original method of payment within 7 business days.

Return Shipping Address

The Macke Corp
5847 203rd Street
Oakland Gardens, NY 11364
United States

Contact Us

If you have any questions about your return or exchange, please feel free to contact our support team.

Email: support@themackecorp.com
Phone: +1 929 207 3906
Office Hours: 9 AM – 5 PM (Monday to Friday)
Time Zone: (GMT-05:00) Eastern Standard Time (New York)

Company Information

Trade Name: The Macke Corp
Business EIN No: 99-4054373
Business Address: 5847 203rd Street, Oakland Gardens, NY 11364, United States